SME Account Handler
About the company
Are you an experienced and customer-focused SME Account Handler looking for your next career move? Our client, a well-established and highly respected insurance brokerage, is seeking a driven professional to join their growing team in Halesowen. You'll be responsible for managing a diverse portfolio of Small to Medium Enterprise (SME) clients, providing expert insurance advice and delivering an outstanding level of service across a range of commercial insurance products.
Your tasks
- Managing renewals, mid-term adjustments (MTAs), and new business enquiries for SME clients
- Handling a broad range of commercial insurance products, including Property, Liability, Motor Fleet, Professional Indemnity, and Package policies
- Building and maintaining strong client relationships, acting as the main point of contact
- Liaising with insurers to negotiate favourable terms, coverage, and pricing
- Identifying cross-selling and up-selling opportunities within existing accounts
- Maintaining accurate documentation and ensuring compliance with regulatory requirements
- Delivering a proactive, solutions-focused service tailored to each client's needs
Requirements
- Previous experience as an SME Account Handler within an insurance brokerage or insurer environment
- Good working knowledge of commercial insurance products for SME businesses
- Strong communication and relationship-building skills
- Organised and detail-oriented, with the ability to manage a varied workload
- A proactive and customer-focused approach
- Ability to work effectively within a supportive office-based team
What we offer
What's on Offer
- Salary up to £40,000, depending on experience
- Bonus scheme
- Supportive and reputable brokerage environment
- Opportunities for professional development and progression
- Monday to Friday, 9am-5pm, office-based
How to apply
If you have experience within SME insurance and are looking to join a growing and respected brokerage, we'd love to hear from you. Apply today!