Senior Sales Advisor

Customer Sales Advisor

Salary: £28,000-£30,0000

Location: Norwich

We're looking for a Customer Sales Advisor to join our team. This is a sales role with targets, but our focus is on understanding customers needs, providing expert guidance and helping them make informed decisions.

You'll take a consultative, service led approach, listening carefully to each customers circumstances and recommending the solution that's right for them. Success in this role comes from balancing commercial performance with genuine care and exceptional customer service.

Key Responsibilities

• Handle inbound customer enquiries and identify individual needs
• Build trust and rapport through excellent communication
• Recommend suitable solutions in a consultative manner
• Guide customers through the decision-making process without pressure
• Achieve sales and performance targets while maintaining high service standards
• Accurately update customer records using CRM systems
• Deliver a positive customer experience from initial enquiry through to completion

About You

• Previous customer service experience is essential
• Experience in sales, consultative selling or solution-based selling is advantageous
• Strong communication and active listening skills
• Naturally empathetic and customer focused
• Self-motivated, organised and target driven
• Confident using CRM systems and technology
• Able to balance commercial objectives with customer care

What We're Looking For

We're seeking someone who understands that how results are achieved is just as important as the results themselves. If you enjoy helping people, building relationships and delivering excellent service while achieving sales success, we'd love to hear from you.

Please apply today or send your CV to !