Screening Team Leader

Location: New York Street, Manchester City Centre Salary: £27,375 per annum + £1,500 shift allowance Working Pattern: Following training, you'll alternate between one week in the office and one week from home. Hours: Monday to Friday, 37.5 hours per week (8:00am - 4:30pm). Two late shifts every four weeks on a rotating basis (one office-based, one remote), working 12:30pm - 9:00pm

About the Role

Reed Screening is looking for a Screening Team Leader to lead and develop a team of Screening Executives, ensuring a high-quality, compliant service is delivered to clients.

This is an excellent opportunity for a people-focused leader who enjoys developing others, driving performance, and improving processes within a fast-paced operational environment.

What You'll Be Doing

Lead, coach and develop a team of Screening Executives.

Monitor team performance, quality and productivity.

Ensure compliance with regulatory, contractual and internal processes.

Support internal and external audits.

Drive process improvements and efficiencies.

Build strong relationships with clients and key stakeholders.

Support the continued growth and success of Reed Screening.

What We're Looking For

Experience leading or developing a team.

Strong performance management and coaching skills.

Excellent customer service and stakeholder management experience.

Strong organisational and communication skills.

Call centre or contact centre leadership experience is advantageous but not essential.

Experience in screening, recruitment, compliance, vetting, or another regulated environment would be beneficial.

Why Join Reed?

£1,500 annual shift allowance

Hybrid working

Comprehensive training and development

Clear career progression opportunities

Generous annual leave, with the option to buy additional days

Pension scheme

Employee Assistance Programme and wellbeing support

Paid sabbaticals and long-service awards

Employee discounts and retail savings

A supportive and collaborative working environment

Recruitment Process

An initial telephone interview followed by a face-to-face interview, including competency-based questions.

Apply Today

If you're an enthusiastic leader looking for your next challenge, we'd love to hear from you.

Join Reed Screening and play a key role in developing high-performing teams while delivering trusted screening services to organisations across the UK.