Reception Administrator

My specialist further educational client, based in Bolton town centre, is currently looking to recruit a Customer Service Assistant (Receptionist) on a temporary basis for 6-8 weeks. The role is to cover a period of leave and is an immediate start.

The successful candidate will have previous experience within a customer-facing, reception, or administrative role. You will be responsible for providing a professional front-of-house service, operating the main switchboard, welcoming visitors, and supporting the wider team with a variety of administrative duties.

Pay & Benefits:

• Salary – £12.85 per hour
• Working Hours – 36.25 hours per week, working either 8:30am to 4:45pm or 8:45am to 5:00pm
• Potential assignment extension

Responsibilities:

• Operate the switchboard, ensuring all internal and external calls are handled professionally and efficiently.
• Welcome visitors to the site and direct them to the appropriate departments or meeting locations.
• Provide travel information and arrange taxis for visitors and staff as required.
• Undertake general reception duties and provide administrative support to the wider team.
• Follow procedures for emergency situations, including fire alarms and the communication of urgent messages.
• Maintain accurate visitor logs and car parking reservations.
• Update internal databases, including staff extensions and room locations.
• Carry out additional administrative duties as required.

Specification:

• Previous experience within a reception, customer service, or front-of-house environment.
• Excellent verbal and written communication skills.
• Professional and friendly telephone manner.
• Competent IT user with experience using Microsoft Office, including Word and Excel.
• Experience operating a switchboard would be advantageous.
• A positive, proactive, and customer-focused approach.

If you have previous reception, customer service, or administrative experience and are looking for your next opportunity within a professional and supportive organisation, please do not hesitate to apply.