Personal Lines Account Handler

ReedHalesowenreedpublished 10/16/2026

Your tasks

Are you an experienced and customer-focused Personal Lines Account Handler looking for your next opportunity? Our client, a well-established and highly respected insurance brokerage, is seeking a proactive professional to join their growing team in Halesowen. You’ll be responsible for managing a varied portfolio of personal lines clients, delivering exceptional service while ensuring policies remain suitable and up to date.

  • Managing renewals, mid-term adjustments (MTAs), and new business enquiries
  • Handling a range of personal lines products, including Home, Motor, Travel, and associated products
  • Providing tailored insurance advice and identifying appropriate levels of cover
  • Liaising with insurers to obtain competitive terms and secure the best outcomes for clients
  • Maintaining accurate records and managing the full client journey
  • Delivering a proactive, customer-focused service with attention to detail

Requirements

  • Experience as a Personal Lines Account Handler within an insurance brokerage or insurer environment
  • Strong knowledge of personal lines insurance products
  • Excellent communication and customer relationship skills
  • Highly organised with strong attention to detail
  • Confident working as part of a supportive, office-based team

What we offer

What's on Offer

  • Salary up to £40,000, depending on experience
  • Bonus scheme
  • Supportive, reputable brokerage environment
  • Monday to Friday, 9am-5pm, office-based

How to apply

If you hold the above experience and would like to be considered for this position, please apply today!

Other

Personal Lines Account Handler - Halesowen Salary: Up to £40,000

Hours: Monday to Friday, 9am–5pm