Insurance

About the company

If you're looking for the next step in your insurance operations career and would like to join a forward-thinking organisation that values expertise, development and collaboration, we'd love to hear from you.

Your tasks

This is an excellent opportunity to play a key role in supporting delegated underwriting operations, ensuring the accurate processing of risk, premium and claims data while working closely with underwriting, claims, finance and technology teams.

The Opportunity As a Delegated Underwriting Bordereaux & Operations Technician, you will be responsible for the timely and accurate administration of bordereaux and policy data across a delegated underwriting portfolio. You'll contribute to maintaining quality standards, improving operational processes, and supporting the smooth running of underwriting operations.

Processing & Administration

• Receive, validate and process risk, premium and claims bordereaux.
• Map and reconcile bordereaux data in line with contractual and operational requirements.
• Ensure all submissions are processed within agreed service levels.
• Investigate and resolve discrepancies, exceptions and quality issues.

Data Quality & Regulatory Compliance

• Identify and correct validation failures, duplicate entries and incomplete records.
• Maintain accurate audit trails and robust data standards.
• Support compliance with internal controls and regulatory requirements.

Policy & Delegated Authority Administration

• Manage delegated authority contracts, binders, facilities and coverholder records.
• Maintain policy administration systems accurately and efficiently.
• Process renewals, endorsements and mid-term adjustments.

Stakeholder Engagement

• Liaise with Underwriting, Claims, Finance, Credit Control and Technology teams.
• Build strong relationships with external partners and delegated authority stakeholders.
• Support the resolution of operational queries and process issues.

Continuous Improvement

• Assist with governance reporting and period-end controls.
• Participate in user acceptance testing and system enhancements.
• Support root cause analysis and process improvement initiatives.

Requirements

Are you an experienced insurance professional with a strong understanding looking to develop your career within underwriting?

We are keen to speak with candidates who possess:

• 2 years insurance experience
• A strong understanding of risk, premium and claims bordereaux.
• Knowledge of delegated underwriting arrangements and insurance market processes.
• Experience using policy administration systems and insurance platforms.
• Advanced Excel skills
• Excellent attention to detail and analytical capabilities.
• Strong organisational skills with the ability to manage multiple deadlines.
• Exceptional communication skills with confidence liaising across a range of stakeholders.

What we offer

What's on Offer?

• Competitive salary and benefits package.
• Flexible hybrid working arrangements.
• A collaborative and inclusive working environment.
• Exposure to a diverse and specialist insurance portfolio.
• Ongoing training, mentoring and professional development opportunities.
• Clear career progression pathways within a highly successful organisation.

How to apply

Call Michelle Topley on or email your CV to . Alternatively apply online.

Other

*Location: Norwich Salary: Competitive + Excellent Benefits Hybrid Working Available**