Front of House/Facilities Coordinator

Front of House & Facilities Coordinator

Temporary Assignment | 8 Weeks | Immediate Start Location: Euston, London (Office-Based, 5 Days per Week) Hours: 11:00am - 19:00pm

The Role

We are seeking a professional, proactive and customer-focused Front of House & Facilities Coordinator to join a busy and dynamic office environment on an 8-week temporary assignment. Acting as the first point of contact for visitors, employees and stakeholders, you will play a key role in ensuring the smooth day-to-day running of the workplace whilst delivering an exceptional front-of-house experience.

This position would suit an organised individual with strong administrative and facilities coordination experience who enjoys working in a fast-paced environment and taking ownership of multiple responsibilities.

Key Responsibilities

Front of House & Workplace Experience

• Meet and greet visitors, ensuring a professional and welcoming experience.
• Manage visitor sign-in procedures and issue visitor passes.
• Conduct office tours and visitor inductions where required.
• Manage incoming calls and direct enquiries appropriately.
• Coordinate meeting room bookings and monitor room usage.
• Ensure reception, meeting rooms, kitchens and communal areas are maintained to a high standard.
• Monitor office supplies, stationery and refreshment stock levels.
• Carry out regular workplace inspections and report any issues.

Facilities Coordination

• Manage facilities requests and ensure issues are resolved in a timely manner.
• Coordinate contractor and supplier visits.
• Assist with planned and reactive maintenance activities.
• Escalate building-related issues where necessary.
• Support health and safety procedures and workplace compliance activities.
• Maintain records relating to workplace inspections and facilities services.

Administration & Reporting

• Maintain accurate visitor logs and facilities records.
• Produce regular reports and updates as required.
• Manage shared inboxes and respond to enquiries efficiently.
• Support general office administration and documentation.
• Ensure records are organised and kept up to date.

Stakeholder Support

• Build positive working relationships with staff, visitors, suppliers and contractors.
• Provide excellent customer service and resolve queries professionally.
• Support initiatives that improve workplace experience and operational efficiency.

Skills & Experience Required

• Previous experience within Front of House, Reception, Facilities, Workplace Experience or Office Coordination roles.
• Excellent customer service and communication skills.
• Strong administration and organisational abilities.
• Ability to manage multiple priorities and work independently.
• Proficiency in Microsoft Office, including Outlook, Word and Excel.
• High attention to detail and a professional approach.
• Positive, proactive and flexible attitude.
• Experience coordinating contractors, facilities services or office operations would be advantageous.
• Understanding of health and safety procedures is desirable.

Personal Attributes

• Professional and personable.
• Highly organised and reliable.
• Confident communicating with stakeholders at all levels.
• Able to use initiative and problem-solve effectively.
• Team-oriented with a strong service-focused mindset.

This is an excellent opportunity for an experienced Front of House or Facilities professional to join a busy organisation on an immediate-start temporary assignment and make an instant impact.