Estate Officer within Parks Service

Location: Manchester City Council, Chorlton Lodge, 1 Smalldale Avenue, Manchester, M16 7JH Pay Rate: £14.47 per hour PAYE Contract: Full Time Temporary Assignment (2 - 3 Months)

Manchester City Council are looking for a proactive and reliable Estate Officer to join its Parks Services team on a full-time temporary basis for the next 2 - 3 months .

This is an excellent opportunity to contribute to the maintenance, safety and security of Manchester's parks, open spaces and community facilities. The successful candidate will play a key role in delivering high-quality estate and facilities management services while acting as a professional first point of contact for customers, colleagues and members of the public.

Day-to-day of the role

• Deal efficiently and courteously with enquiries from members of the public and internal customers.
• Provide accurate information and resolve issues at the first point of contact wherever possible.
• Escalate complex queries appropriately while maintaining excellent customer service standards.
• Conduct routine safety checks, inspections and site monitoring activities.
• Maintain parks, open spaces, buildings and allotments to agreed safety and security standards.
• Undertake basic maintenance tasks and minor repairs to resolve issues quickly and effectively.
• Carry out general cleaning duties and use tools and equipment where required.
• Support the management and monitoring of financial resources, ensuring compliance with financial regulations.
• Update and maintain management information systems accurately.
• Record inspection findings and submit requests for repairs and maintenance works.
• Use a range of equipment to ensure facilities remain safe and accessible for staff, visitors and service users.
• Assist with the security and safeguarding of buildings, vehicles, parks, allotments and other council assets.
• Work collaboratively with colleagues to promote safe working practices and service excellence.
• Contribute to continuous improvement initiatives and support ongoing service development.

Required Skills and Qualifications

• Experience working in a facilities, estates, parks, grounds maintenance, caretaking or property management environment.
• Strong customer service and communication skills.
• Ability to carry out site inspections, safety checks and basic maintenance tasks.
• Experience using IT systems to input, update and retrieve information.
• Good organisational skills and attention to detail.
• Ability to work independently and as part of a team.
• Understanding of health and safety requirements within a public-facing environment.
• Flexible and proactive approach to work.

Benefits:

To apply for the Estate Officer within Parks Services position, please send your cv to