Client Account Manager

ReedSwanleyreedpublished 09/23/2026

Do you enjoy talking to people and building relationships?

£34,000k - £37,000k + Bonus Hybrid Working Available After 6 Months Early start, Early finish - Flexible Start Time Available

My client, a well-established catering supplier , is looking for a friendly, relationship-focused Account Manager to manage and grow a portfolio of existing hospitality clients.

This is a highly consultative role where you'll become the trusted point of contact for chefs, restaurant managers, and hospitality professionals , helping them find the right products, resolving any issues, and identifying opportunities to add value.

If you enjoy building rapport, developing long-term relationships, and being out meeting clients for lunch from time to time, this could be the perfect opportunity.

What You'll Be Doing

  • Managing and developing existing customer accounts
  • Building strong relationships with chefs and restaurant managers
  • Handling customer enquiries and providing exceptional service
  • Identifying upselling opportunities and growing account spend
  • Conducting customer reviews and maintaining CRM records
  • Attending occasional client meetings and lunches

What We're Looking For

  • Previous experience in Account Management, Customer Service, Internal Sales, or a similar customer-facing role
  • Strong communication and relationship-building skills
  • Confident speaking with customers at all levels
  • A consultative and commercially aware approach
  • An interest in food, hospitality, or customer-focused environments

What's On Offer?

  • £35,000 - £37,000 basic salary + bonus
  • Hybrid working after 6 months
  • Flexible start times available
  • Friendly, supportive team culture
  • Genuine long-term career progression
  • Opportunity to work closely with some of the hospitality industry's leading professionals

Perfect for someone who loves building relationships, enjoys speaking with people every day, and wants to join a growing business where customer service and account development go hand in hand.