Case Handler

ReedBournemouthreedpublished 10/16/2026

About the company

REED Recruitment are recruiting Case Handlers for our professional services client based in central Bournemouth. A Permanent, full time opportunity, you will be joining a busy and energetic team, working within the UK's leading asset and motor finance recovery teams. Please see details below

Your tasks

  • Managing administrative tasks relating to ongoing recovery and litigation cases.
  • Drafting documents and correspondence.
  • Supporting partners and fee earners with case progression.
  • Conducting research and ensuring cases move forward efficiently.
  • Liaising with clients and third parties by telephone and email.

Requirements

Essential - Excellent telephone manner, Accurate data entry, Diary and case management

  • Previous experience in an administrative support, case handling, collections, recoveries, or customer service environment.
  • Strong organisational skills and excellent attention to detail.
  • Ability to work to targets and manage a busy workload.
  • Confident communicator with a professional telephone manner.
  • Good research and problem-solving skills.

What we offer

  • Clear career development and progression opportunities.
  • Varied workload with genuine responsibility from day one.
  • Supportive and collaborative team environment.
  • Competitive benefits package including:
  • Extra day off at Christmas
  • Celebration Day leave
  • Perkbox discounts and benefits
  • Strong learning and development opportunities

Other

Case Handler Central Bournemouth (on site) - Permanent starting salary £27,000 (Full training and support)