Business Support Lead

ReedManchesterreedpublished 10/20/2026
Must-have:SeniorLeadHybrid

About the company

Join the Directorate Support Service at Manchester City Council, providing essential business support functions for the Neighbourhoods and Growth & Development Directorates. This role is pivotal in supporting senior management to operate efficiently and effectively, ensuring the best outcomes for our community.

Your tasks

Day-to-Day of the Role

  • Provide comprehensive support to the Directorate Management Team, including diary management, email monitoring, and IT assistance.
  • Organise and minute meetings, ensuring all participants are well-prepared and informed.
  • Work on continuous improvement of business support processes to better meet the needs of the Directorates.
  • Engage in diverse projects, communications, and events, contributing to both personal and professional development.
  • Collaborate across teams to enhance business support functions and maintain high standards of service delivery.

Requirements

Required Skills & Qualifications

  • Proven experience as a Business Support Lead, with the ability to manage multiple tasks and adapt to varying needs.
  • Strong interpersonal skills, with the capability to communicate effectively and build positive relationships across all levels of the organisation.
  • Analytical skills with the ability to assimilate complex information quickly and provide actionable insights.
  • Proficient in planning and organising, prioritising tasks effectively according to complexity and urgency.
  • Experience in project management, contributing to planning processes and timely resource provision.
  • Competent in problem-solving and decision-making, with a track record of taking ownership and demonstrating sound judgement.
  • ICT proficiency, capable of using multiple applications and systems.
  • Commitment to continuous development and improvement in service delivery.

How to apply

If you are interested in this role, please apply using your latest CV! and a Reed Consultant will be in touch.

Other

Business Support Lead

  • Job Type: Temporary, Full-time
  • Location: Manchester, M60 2LA
  • Duration: Until 1/1/2027
  • Pay: £15.93 per hour PAYE
  • Working Hours: 8:30am - 4pm
  • Working Pattern: Hybrid (Minimum 3/4 days office based and this will around the need of the Director).