Scheduling Analyst
About the company
United Utilities delivers essential water and wastewater services across the North West and is looking for a proactive Scheduling Analyst to support the effective deployment of field resources across Water and Wastewater operations.
Your tasks
About the Role As a Scheduling Analyst, you will ensure that work is accurately recorded, prioritised, and scheduled in line with business rules to maximise the effective and efficient delivery of work carried out by operational field teams.
Using SAP and Click Schedule systems, you will monitor, manage, and optimise work schedules, ensuring resources are deployed effectively while supporting the management of incidents and emergencies to minimise disruption to customers, employees, assets, and the wider community.
- Monitoring and tracking all work released through the Click Schedule system.
- Managing and maintaining effective schedules to maximise operational efficiency.
- Escalating and resolving scheduling conflicts where work cannot be automatically allocated.
- Manually scheduling work and overriding system allocations where appropriate to meet business priorities.
- Responding quickly and effectively to incidents and operational issues.
- Making the best use of available field resources to ensure service level agreements (SLAs) are achieved.
- Supporting operational teams working in unfamiliar geographical areas.
- Managing competing priorities and resolving conflicts relating to workload allocation.
- Escalating scheduling concerns to Production Managers when required.
- Influencing field-based teams and stakeholders to ensure scheduled work is completed efficiently.
- Handling scheduling changes and re-prioritising workloads in response to operational demands.
- Ensuring company policies, procedures, and business rules are adhered to at all times.
Requirements
Are you a highly organised individual with strong planning, scheduling, and problem-solving skills? Do you thrive in a fast-paced environment where priorities can change quickly and your decisions directly impact operational performance?
What We're Looking ForEssential Skills & Experience*
- Experience using SAP applications, including SAP Core and Click Schedule.
- Strong understanding of scheduling, planning, and resource allocation principles.
- Excellent communication skills, both written and verbal.
- Strong interpersonal skills with the ability to build effective working relationships.
- Ability to influence and facilitate change across operational teams.
- High level of attention to detail and accuracy.
- Ability to work independently whilst also contributing positively within a team environment.
- Ability to remain calm and effective when working under pressure.
- Proficiency in Microsoft Office applications.
- Strong organisational and prioritisation skills.
Desirable Knowledge
- Understanding of Water and Wastewater operational and maintenance processes.
- Knowledge of the full lifecycle of a Work Order and associated scheduling processes.
- Understanding of business policies and procedures within operational environments.
- Experience working within a utility, engineering, field service, or operational planning environment.
Personal Attributes
- Proactive and solutions-focused approach.
- Confident decision-maker.
- Resilient and adaptable in a changing environment.
- Strong problem-solving skills.
- Customer and service-driven mindset.
- Positive team player with a collaborative approach.
If you have experience in scheduling, planning, operational support, or workforce coordination and are looking to develop your career with a leading utilities provider, we'd love to hear from you.
What we offer
- Free on-site parking.
- Complimentary shuttle bus service from Warrington Interchange.
- Modern office facilities and working environment.
- Opportunity to gain valuable experience with a leading utilities provider.
- Weekly pay through Reed Talent Solutions.
- Supportive team environment and structured onboarding.
How to apply
Recruitment Process Apply today with your most up-to-date CV.
Successful applicants will be invited to complete
- A telephone interview with Reed Talent Solutions.
- An interview with United Utilities.
- Pre-employment screening and vetting checks.
Other
Assignment Details
- Role: Scheduling Analyst
- Location: Lingley Mere Business Park, Great Sankey, Warrington, WA5 3LP
- Working Pattern: On-site
- Pay Rate: £18.08 per hour PAYE, paid weekly
- Contract Type: 12-month temporary assignment through Reed Talent Solutions
- Start Date: ASAP
Shift Pattern Scheduling Analysts will work a rotating weekly shift pattern of:
- Week 1: 7:00am – 3:00pm
- Week 2: 8:00am – 4:00pm
This rotation will continue throughout the assignment.