Policy Manager

What You’ll Be Doing

The Policy Manager will report to the Head of Policy and Standards and will:

• Monitor service and industry performance, identifying performance issues and risks to provide evidence-based policy advice.
• Provide policy leadership in matrix teams to align service delivery and operations with legislative and regulatory frameworks and government policy objectives.
• Support the development and continuous improvement of clear, enforceable standards for pension providers and schemes and pensions dashboard providers, assessing their effectiveness.
• Work closely with regulators and the Department for Work and Pensions to develop shared policy positions.
• Communicate and represent policy positions and standards to external stakeholders including industry parties, government, regulators, and other key stakeholders.
• Analyse the impact of emerging policies, legislation, and regulations on the service and its customers, sharing insights and identifying strategic opportunities and risks.
• Collaborate with service strategy teams to ensure policy/legal alignment; with operations teams to support operational decision-making and escalation; with data and insights to identify risks and compliance issues; and with research and evaluation colleagues to build the evidence base for the service.

What You’ll Bring

To be successful in this role, you’ll need:

• Proven experience in leading policy development and translating policy and/or legislation into service delivery requirements or operational practice.
• Strong relationship management skills, able to engage with internal and external stakeholders to influence and build consensus.
• Excellent organisational skills, able to balance competing priorities and manage work flexibly and adaptively, keeping track of timelines, and ensuring high quality outputs.
• Experience of working with data and insights to support understanding of product/service impact, compliance/performance and risks.
• Experience of working in UK pensions policy.

Desirable:

• Understanding of government operations and pensions/financial services regulation.
• Experience in policy development within the public sector.

About Us

MaPS is based in bright, modern offices in Bedford, and we’re here to help people across the UK feel more confident and informed about their money. Our values guide how we work together:

• Caring – for colleagues and the communities we support
• Connecting – building supportive, positive relationships
• Transforming – creating impact that truly matters

We’re proud to foster an inclusive, welcoming culture. Our colleague networks include LGBTQ+, neurodiversity, women’s health, men’s health and ethnicity groups — and we welcome applications from all backgrounds.

What We Offer

• 30 days’ annual leave plus bank holidays
• Contributions matched 2 to 1 (employer contribution up to 10% of your salary)
• Season ticket loan
• Cycle to work scheme (up to £3,000)
• Subsidised eye tests & flu jabs
• Life assurance
• EAP Assist & Life
• Enhanced family and sick pay
• 2 paid volunteering days
• Recognition scheme
• Retail discounts portal

Flexible Working

We believe work should fit around life. This Bedford-based role offers genuine flexibility so you can balance work, family, and personal commitments. We come together for purposeful team collaboration to stay connected and drive great results.

Career Development

We love supporting internal growth and progression, while continuing to follow fair and open Civil Service recruitment practices.

Important Information About Applying

Please apply only via official MaPS links - we can’t accept applications via email or unauthorised sites.

MaPS is unable to offer visa sponsorship.

Reserve List: If you're successful at interview, we may place you on a reserve list for up to 6 months. If a similar role becomes available, you may be offered it without the need for another assessment. If you believe your application hasn’t followed the Civil Service Commission’s Recruitment Principles, you can contact . If unresolved, you may then contact the Civil Service Commission.

Our Recruitment Process

We keep things simple, fair, and transparent:

1. Step 1: CV Submission

Applications open: 09^th October 2026 I Closing date: 25^th October 2026 Please submit your most up-to-date CV, highlighting your skills and experience that align with the job specifications. Along with a cover letter no more than 500 words, highlighting how you meet the criteria of the job specification.

1. Step 2: Telephone Interview

Taking place between: 13^th October 2026 – 27^th October 2026 Candidates who meet the initial criteria will be invited to a friendly and informal telephone interview with the Reed team. This is an opportunity to discuss your experience in more detail and learn more about the role.

1. Step 3: Final Stage Interview

Scheduled for: 12th November 2026 – 13th November 2026 (Dates subject to change) Shortlisted candidates will be invited to attend a final interview via Teams. Interviews will last 1 hour and will be conducted by a panel of three. The interview will include competency-based questions to assess your skills, behaviours, and alignment with the role.

We follow fair, open, and merit-based recruitment in line with the Civil Service Commission’s Recruitment Principles.

Job Reference: MaPS01330 Close Date: 25/10/2026 ...