Food Server
Job Description
- Deliver exceptional guest service by greeting, seating, and building rapport with guests in a warm and professional manner
- Present menus, communicate daily specials, answer inquiries, and provide detailed food and beverage recommendations including potential allergens
- Take accurate food and beverage orders using POS systems and relay details promptly to kitchen staff
- Serve food and beverages according to established sequences and service standards
- Up-sell food, beverages, and additional products to enhance guest experience and drive revenue
- Prepare and maintain tables, including linens, silverware, glassware, and overall dining area cleanliness
- Check dishes and kitchenware for cleanliness and presentation, reporting any issues promptly
- Handle guest complaints and inquiries courteously, ensuring full resolution
- Assist with bar operations including inventory management, beverage storage, stock replenishment, and glass polishing
- Perform cashiering duties including processing payments, verifying cash and credit cards, and adhering to Finance department policies
- Assist in outlet setup and decoration during special promotions or events
- Attend pre-shift meetings to review daily specials, menu changes, and reservation requirements
- Comply with all health, hygiene, safety, and fire regulations at all times
- Maintain high standards of personal presentation, punctuality, and grooming
Job Requirements
- SMARTSERVE certification required
- Valid Food Handler Certification
- Minimum 1 year of serving experience in a fast-paced bar or restaurant setting
- Proficiency with POS and Micros computer systems
- Strong knowledge of food, beverage, and coffee
- Familiarity with current local and international F&B industry trends
- Basic proficiency in Arabic preferred
- Excellent communication, interpersonal, and guest engagement skills
- Strong attention to detail, reliability, and a team-oriented attitude