Barman/Barista
As a Barista, you will be responsible to prepare for Food and Beverage service and serves our guests in line with the Food and Beverage concept. As a Barista, you will provide guests with the full experience that encompasses engaging & personalized service from beginning to end of service. Your role is to turn their moments with us into memories by delivering Equinox`s service promise and the highest level of brand standards and Equinox service standards.
Essential Job Functions:
- Welcome customers, assess preferences, present the menu, and answer questions about beans, brewing methods, and drinks.
- Craft espresso-based drinks (espresso, lungo, latte, cappuccino, etc.) following established recipes and techniques.
- Recommend products, upsell where appropriate, and identify opportunities to attract new customers and expand offerings.
- Stock supplies, pastries, and brewing equipment; perform routine maintenance and troubleshoot issues.
- Uphold Fairmont Service Plus Standards, Accor policies, food-safety regulations, and health & safety protocols.
- Process transactions accurately; complete shift-end reports and safe deposits.
- Attend briefings and meetings; maintain positive colleague relationships; stay current on menus, promotions, and industry trends.
- Previous service experience an asset.
- Available to work flexible hours that may include early mornings, weekends and/or holidays.
- Previous point of sale system experience an asset, but not required.
- Excellent?communication and organizational skills.
- Strong interpersonal and problem-solving abilities.
- Highly responsible & reliable.
- Ability to work well under pressure in a fast-paced environment.
- Ability to work cohesively with fellow colleagues as part of a team.
- Ability to focus attention on guest needs, remaining calm and courteous at all times.
Education/Formal Training:
- High school diploma or equivalent required.
Essential Physical Abilities:
- Endure various physical movements throughout the work areas.
- Ability to grasp, bend, stoop, lift, push or pull heavy loads, and lift and/or carry or otherwise move materials weighing up to 75 lbs.?occasionally.
- Ability to work in a standing position for long periods of time (up to 5 hours).