Claims Handler

About the company

Red Recruitment is recruiting a Claims Handler to join a growing team in Bristol, providing claims management services.

Your tasks

Key Responsibilities of a Claims Handler

• Manage a caseload of professional indemnity claims from initial notification through to resolution
• Review policy coverage, investigate claims and assess their merits and potential value
• Support insured professionals in responding appropriately to complaints and claims
• Negotiate settlements within delegated authority limits, ensuring fair and commercially sound outcomes
• Proactively manage claims to avoid unnecessary litigation and control costs
• Maintain accurate and complete records on the electronic case management system
• Prepare reports for insurers and support monthly and ad hoc reporting requirements
• Meet internal and insurer service standards, KPIs and quality assurance requirements
• Apply insurers' reserving policies and identify trends or risks requiring escalation
• Build effective relationships with insurers, insured professionals and external suppliers

Requirements

This is an excellent opportunity for someone with previous claims handling experience and strong technical knowledge to join a supportive and collaborative team.

Key Skills and Experience of a Claims Handler

• Previous claims handling experience with a strong grounding in technical claims knowledge
• Excellent communication and relationship-building skills
• Strong organisational skills, with the ability to manage a caseload and meet deadlines
• A proactive and commercially aware approach to resolving claims
• Excellent attention to detail and a commitment to maintaining accurate records
• Ability to work collaboratively within a supportive team
• Commitment to professional development and keeping industry knowledge up to date

What we offer

Benefits and Package for a Claims Handler

• Salary: Competitive, depending on experience
• Location: Bristol, with occasional travel to London
• Supportive, inclusive and collaborative working environment
• Working for a large and highly respected firm
• Workplace pension
• Generous annual leave allowance

How to apply

If you have relevant claims handling experience and are interested in this opportunity, please apply now!