Technical Delivery Manager (AI Security)

About the company

We're taking on the next frontier: building an AI Security Platform to defend against AI attacks such as Prompt Injection, ImagePoisoning, etc from OWASP Top10 for LLM. We're looking for a hands-on technical delivery leader to own execution of our largest enterprise engagements — starting with a multimillion-dollar, on-premise TraceCtrl LLMGuards deployment — if you're ready to own delivery from contract to go-live, this is your chance to shine!

Your tasks

What you will be working on

• Own end-to-end delivery of enterprise and public-sector engagements, including both cloud and on-premise deployments
• Act as the primary point of contact for enterprise customers on delivery timelines, technical scoping and contract commitments
• Translate contractual and customer requirements into delivery plans, working closely withEngineering and DevOps to keep milestones on track
• Manage escalations and risk on enterprise accounts, resolving blockers before they become delays
• Partner with our technical architect on technical scoping and solution design for on-premise and customized deployments
• Coordinate onsite and on-premise installation, configuration and go-live activities for enterprise customers
• Build repeatable delivery playbooks so future enterprise engagements onboard faster
• Support Sales and Product during pre-sales technical scoping for new enterprise opportunities
• Manage contract deliverables and change requests in coordination with Finance and Legal
• Track delivery KPIs — milestone adherence, customer satisfaction, contract SLAs — and report to founding leadership

Requirements

What we are looking for

• Bachelor's Degree in Computer Science, Engineering, Business or equivalent
• At least 5 years of experience in technical project/program delivery, professional services or customer-facing engineering roles
• Strong understanding of contract management, SLAs and delivery governance
• PMP or Agile Certified will be a plus
• Excellent stakeholder management and communication skills, able to manage senior customer and internal stakeholders under pressure
• Experience in cloud, cybersecurity, AI/ML or enterprise software is a strong plus
• Comfortable operating in a fast-paced startup environment with evolving priorities, including some onsite travel
• Only Singapore citizens and PRs need to apply