Customer Service Walk-In
Must-have:HealthTech
🏢Industry: Insurance 📍Location: South Jakarta
Responsibilities:
- Provide customer service in accordance with company standards expecially walk-in customers inquiries, request, and complaints
- Provide information regarding policies, premiums, benefits, claims, and application status.
- Coordinated with internal teams to support issue resolution.
- Ensured customer satisfaction through timely and professional assistance.
- Assisting with administrative processes such as updating customer data, issuing policies, and processing documentation.
Requirements:
- Minimum 1-3 years of experience as Customer Care Insurance/Customer service/Customer Care Representative
- Preferably from insurance, healthcare, or medical industry background
- Good knowledge in Insurance industry
- Strong communication and coordination skills
- Able to work under pressure and handle demanding user professionally
- Responsive, detail-oriented, and problem solving mindset