Your tasks
- Manage client onboarding and provide ongoing support to ensure a smooth and positive client experience
- Act as the main point of contact for assigned clients, handling inquiries and requests promptly and professionally
- Coordinate with internal teams to ensure timely and accurate delivery of services
- Proactively follow up with clients to address their needs, resolve issues and maintain high satisfaction levels
- Prepare and maintain client-related documents, correspondence and service updates
- Maintain accurate client records and track service progress
- Assist in implementing initiatives to improve client experience and operational efficiency
- Build strong client relationships and ensure consistent service quality
Requirements
- Diploma or Degree in Business, Marketing or a related field
- Must have 1–3 years of client servicing or customer-facing experience, preferably in a professional services or corporate services firm
- Strong interpersonal, communication and relationship management skills
- Proactive, organised and detail-oriented, with good follow-up skills
- Able to manage multiple client accounts and priorities simultaneously
- Strong coordination and problem-solving abilities
- Customer-focused mindset with a commitment to delivering excellent service.
What we offer
- Up till $3,500 basic + Up to 2 months bonus
- Work Location: Venture Drive
- Work time: 5-day work week, Mon-Fri, 9:00AM-6:00PM
- Established Corporate Services Provider in Singapore
- Award-Winning & Fast-Growing Company
- Exposure to Diverse SME, MNC & Startup Clients
- Supportive & Collaborative Work Environment
