Senior / Assistant Manager, Clinic Operations & Service Transformation #HDC1

Drive Clinic Operations, Service Excellence & Healthcare Transformation Are you an experienced healthcare professional with a strong track record in  healthcare projects, service operations or process improvement ? Join a dynamic polyclinic management team supporting the smooth delivery of primary healthcare services across the West. You will work closely with management and multidisciplinary teams to optimise clinic operations, manpower and resources while driving  service excellence, continuous improvement and healthcare transformation initiatives . What You’ll Be Driving Support the Polyclinic Management Team in the planning and coordination of daily clinic operations.

Coordinate  manpower deployment, staff scheduling, patient flow and resource utilisation  to support efficient clinic operations.

Oversee administrative and operational activities including inventory and facility management.

Work closely with clinical, nursing, allied health, diagnostics and other service teams to ensure smooth coordination across the clinic.

Support the implementation of healthcare initiatives and programmes that enhance patient experience and service delivery.

Drive and support  continuous improvement, service transformation and process enhancement projects .

Develop proposals, workflows and implementation plans to improve operational efficiency and service quality.

Analyse operational issues and work with stakeholders to identify practical solutions.

Collaborate with teams across different polyclinics and HQ on areas such as  manpower planning, training and development, digital transformation, policy and workflow improvements .

Support the development of new healthcare facilities and operational planning initiatives where required.

Contribute to emergency preparedness and other organisation-wide projects.

Provide operational support and undertake other projects as assigned.

What We’re Looking For Degree in any discipline .

Prior healthcare project experience is essential.

Experience in healthcare operations, service improvement, transformation, project management or a related environment will be advantageous.

Strong project coordination, organisational and stakeholder management skills.

Excellent written and verbal communication skills.

Strong critical thinking and problem-solving abilities.

Able to manage multiple priorities in a  fast-paced and dynamic healthcare environment .

Resilient, adaptable and proactive, with a strong commitment to service excellence.

Comfortable working collaboratively with multidisciplinary teams.

Why Consider This Opportunity? Take on a meaningful role at the heart of  primary healthcare operations , where your healthcare project experience can contribute to better workflows, stronger service delivery and improved patient experiences. You’ll have opportunities to work across  operations, service transformation, digital initiatives and organisation-wide projects , while collaborating with multidisciplinary teams across the healthcare system. Interested candidates may submit their updated CV to  leonleong@recruitexpress.com.sg . EA Personnel:  Leon Leong De Cong EA Registration No.:  R1551708 Recruit Express Pte Ltd EA License No.:  99C4599