Patient Service Coordinator - Hospital (Entry level) #HZO

Location: West Duration: Any 5 days in a week office hours

Job Scope:

• Performs pre-admission screening for patients and caregivers.
• Works in collaboration with the nurses to manage and provide holistic care to patients in their homes, including monitoring patients’ general condition and progress.
• Identifies and reports any deviations from norm, care gaps or issues to appropriate Team Nurse Lead/Nurses/Clinicians.
• Handles enquiries and provide regular updates on care plans with patients and caregivers.
• Participates in interdisciplinary team meetings and provides input on patient care plans.
• Documents patient care and maintain accurate records of patient progress and treatment plans.
• Collaborates with community resources and other healthcare providers to ensure continuity of care and appropriate referrals for relevant community services.
• Develops care plans based on assessed care needs.
• Monitors patient’s vital signs and escalate red flags to the respective team nurses/physicians.
• Provides basic patient education.
• Adherence to telehealth monitoring using Telehealth system.
• Lifestyle changes/health coaching eg, diet, nutrition, basic exercise.
• Ensures all necessary equipment and supplies are available for patient care, and coordinates with vendors as needed.
• Participates actively in continuous quality improvement activities, risk management strategies and projects.
• Performs any others ad-hoc duties and responsibilities that may be assigned from time to time.

Job Requirements:

• Min. Diploma in any healthcare relevant field
• Min. 1 yr patient service associate/ healthcare experience required
• Comfortable with talking/ calling patients to assist them
• Knowledge of hospital operations/previous working experience (in healthcare setting) will be an added advantage

Interested candidates may apply by submitting their updated resume to melissa@recruitexpress.com.sg

Melissa Zhang Zhiqi (Mezzo) CEI No: R2197564 Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599