Patient Service Associate | Make a Difference in Patient Care! #HDCC

Enjoy interacting with people and looking for an opportunity in healthcare? Join a dynamic clinical environment where you can support patients, assist with clinic operations and play an important role in delivering a smooth and positive patient experience! Your Responsibilities Manage clinic counter operations to ensure smooth and efficient daily workflows. Attend to patients' enquiries, provide information and clarify appointment or registration matters. Assist with patient registration and identify patients who may require additional assistance. Maintain accurate records of inpatient and outpatient referrals. Support doctors with their requests and assist with general clinic administration. Prepare and maintain reports, documents and patient records. Identify patients who may require additional support and refer them to Medical Social Workers when appropriate. Provide financial counselling to patients during registration. Assist with clinic surveys and patient feedback initiatives in collaboration with the Public Relations team. Maintain general housekeeping and cleanliness within the clinic. Perform other duties as assigned by the Assistant or Clinic Operations Executive. Job Requirements Good communication and interpersonal skills. Patient, approachable and comfortable interacting with patients from different backgrounds. Organised, meticulous and able to handle administrative tasks accurately. Able to work in a fast-paced clinical environment and collaborate with the healthcare team. Willing to support both patient-facing services and general administrative duties. Interested in this opportunity? Send your resume to healthcare13@recruitexpress.com.sg to find out more! EA Personnel: Leon Leong De Cong EA Registration No.: R1551708 EA Company: Recruit Express Pte Ltd EA Licence No.: 99C4599