Part-Time Customer Service Assistant | 3 days per week (Mon - Weds) | $12/hour #NKA

Your tasks

Job Responsibilities

• Assist walk-in drivers with registration and onboarding processes.
• Provide guidance to drivers on account creation, login procedures, and document submission.
• Follow up with drivers who have incomplete applications or outstanding documents.
• Contact drivers regarding application status updates and onboarding requirements.
• Assist drivers with basic enquiries related to the driver app and onboarding process.
• Following up with potential driver leads to encourage registration and application completion.
• Support onboarding activities through phone calls, WhatsApp messages, and face-to-face engagement.
• Ensure driver information and onboarding records are updated accurately.
• Provide day-to-day administrative support for onboarding operations.
• Perform ad-hoc duties as assigned by the superior.

Other

Ally (Kubota Ayako) CEI Reg. No. R26161457 EA Lic: 99C4599 Recruit Express Pte Ltd