Order Fulfilment Specialist (Contract, MNC) #HYN

Primary Responsibilities Prepare and prioritize customer orders to ensure a continuous and balanced workflow for the Order Processing team. Process customer orders accurately and efficiently in accordance with established procedures and service level agreements (SLAs). Verify order information including product availability, pricing, customer details and shipping requirements prior to processing. Monitor order queues and coordinate with Logistics to maintain smooth order flow throughout the day. Update order status accurately within the Order Management System. Identify and resolve routine order discrepancies, escalating complex issues where necessary. Coordinate closely with Customer Service, Warehouse and Logistics to ensure timely order fulfilment. Support inventory reconciliation and order verification activities where required. Identify workflow bottlenecks and recommend process improvements to enhance operational efficiency. Prepare, pack and organise completed orders for dispatch. Coordinate with external delivery providers and act as the point of contact for delivery-related matters. Ensure special delivery requests and urgent deliveries are fulfilled accordingly. Handle ad-hoc collection and delivery requests, including internal document runs and banking activities where required. Work collaboratively with Order Processing, Customer Service, Logistics, Warehouse, Sales and Finance teams. Ensure compliance with company policies, quality standards and operational procedures. Maintain accurate operational records and documentation. Support business continuity by providing operational assistance during peak periods or manpower shortages. Participate in cross-training initiatives to broaden operational capabilities. Undertake any other duties assigned by the supervisor

Requirement: At least 2 years of experience in order fulfilment, processing, logistics or supply chain. Strong attention to detail and accuracy Good organizational and time management skills Ability to work in a fast-paced environment If you are interested in exploring this role or other current openings in the market, kindly email me at ashley.loo@recruitexpress.com.sg with your resume. We regret to inform that only shortlisted candidates will be notified.

Ashley Loo Yan Ni | R2095115 | EA License Number: 99C4599 Recruit Express Pte Ltd Company Reg. No. 199601303W