Operations Specialist | Up to $5,000+ #HHLT

📍 City Hall 🕒 5 Days, Office Hours 💰 Up to $5,000/month

💼 Responsibilities

• Provide end-to-end IT support for HQ and regional users across hardware, software and network issues
• Serve as the primary point of contact for IT helpdesk and end-user support
• Troubleshoot Windows, business applications, ERP/CRM and enterprise systems
• Manage user onboarding/offboarding, accounts, access rights and IT asset allocation
• Maintain servers, networks, cloud platforms and other IT infrastructure
• Perform system patching, updates, antivirus management and data backups
• Support Microsoft 365 environment including Office, SharePoint and OneDrive
• Manage endpoint security, user access controls and system compliance
• Support IT projects, infrastructure deployments and system rollouts
• Coordinate with IT vendors and manage hardware, software licences and asset inventory
• Maintain IT SOPs, policies, user guides and technical documentation
• Identify opportunities to improve IT operations, security and user experience

📝 Requirements

• Min. diploma / Degree in IT, Computer Science or related discipline
• Min. 3–5 years of IT end-user support and infrastructure operations experience
• Strong Microsoft 365 expertise required – Office, SharePoint and OneDrive
• Hands-on IT desktop / end-user support experience with a strong service mindset
• Hands-on infrastructure and cloud operations experience
• Knowledge of Azure / Alibaba Cloud and Cisco Meraki preferred
• Microsoft Power Apps experience advantageous
• Good understanding of IT security and access management
• Regional / multi-location IT support experience advantageous
• Strong troubleshooting, communication and user-support skills
• Able to work independently in a fast-paced environment

📩 Email your resume to biomedical@recruitexpress.com.sg or Telegram @alexgohhl.

Alex Goh Hock Leong CEI No.: R1763413 Recruit Express Pte Ltd (Healthcare & Life Sciences) EA Licence No.: 99C4599