Officer, Defects Management | Property Customer Service #HMS

Officer, Defects Management | Property Customer Service

📍 Working Location: Various Showflats / Project Sites 📅 2-Year Direct Contract 🕘 Monday–Friday | 8.45am–6.00pm 🏢 Leading Property Developer

Seeking candidates with property defects inspection / defects management experience to support residential project handovers and ensure units are delivered to homeowners in good condition.

Defects Inspection & Handover

• Conduct 100% quality inspections of residential units to identify defects before handover
• Assess unit readiness and ensure defects are rectified before units are handed over to homeowners
• Coordinate with main contractors on defect rectification and completion timelines
• Conduct follow-up inspections to verify that rectification works have been completed satisfactorily
• Arrange joint inspections with homeowners where required
• Support preparation of handover kits and ensure all required information and documentation are complete

Customer Service & Defects Management

• Liaise with homeowners, contractors and internal stakeholders on defects-related matters
• Follow up closely on outstanding defects to ensure rectification within stipulated timelines
• Handle homeowners' feedback and complaints relating to defects and unit handover
• Coordinate appropriate solutions and ensure issues are followed through to satisfactory resolution
• Maintain accurate records and provide timely updates on defects and rectification progress

📩 Interested candidates, do submit your resume to : jocelynchan@recruitexpress.com.sg OR telegram @jocelynchan

Jocelyn Chan | Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA Licence number : 99C4599 Personnel EA License: R1331820