Insurance Customer Service/Admin (Up to $3,800) #BTS

Responsibilities Handle customer and financial representative enquiries via phone and live chat professionally and efficiently Resolve customer complaints and issues at the first point of contact where possible Accurately record customer interactions and updates in the CRM system Follow up promptly on customer requests and ensure timely resolution Assess appeals and provide recommendations to Managers/HODs Assist with ad hoc duties as assigned Requirements Experience in customer service functions Interested applicants please email your resume to meganng@recruitexpress.com.sg Megan Ng Su Ting (CEI No.: R23115059) Recruit Express Pte Ltd EA Licence No: 99C4599 *** We regret that only shortlisted candidates will be contacted.