Hospitality Assistant Manager (Healthcare, Perm) #HJH

Any 5 days of the week (including weekends), office hours This role is responsible for building relationships with residents and their family members, identifying their needs and a seamless service delivery. Essential Functions

• Ensure that all Hospitality policies are implemented
• Build meaningful and professional relationships with residents and family members
• Ensure that all Household are equipped with clean linens
• Ensure that all Household are equipped with kitchen items
• Ensure that family members are updated on the residents well- being in terms of activities, outdoors events etc.
• Support the operation team in maintaining key relationships, by promoting relevant services to new/ existing residents
• Handle complaints when necessary
• Conduct essential hospitality training for Care Staffs
• Supervise and evaluate Care Staff service delivery
• Ensure all records are kept properly and consistently
• Prepare reports for Head, Hospitality review

Interested candidates, please send in your resume to hazel.huang@recruitexpress.com.sg Hazel Huang Huimin Recruit Express Pte Ltd EA Licence No: 99C4599 CEI Registration Number: R26163596