Customer Service Representative | Order-to-Cash & Export Shipping #HMS

Customer Service Representative | Order-to-Cash & Export Shipping 📍 Jurong East – International Business Park 💰 $3,200–$4,000/month 📅 6-Month Contract | Potential Conversion / Extension 🕘 Monday–Friday | 8.30am–5.30pm 🏠 Hybrid Arrangement Available After Initial Training Period Key Responsibilities

• Manage the complete Order-to-Cash (OTC) process from order receipt through fulfilment • Process customer orders accurately using SAP • Provide sales and customer service support for designated APAC markets • Coordinate preparation of shipping and export documentation • Handle customer enquiries, complaints and requests for product samples • Coordinate with Trade Compliance / Foreign Trade teams on customer profiles, End Use Certificates and trade restrictions • Work closely with Sales & Marketing, Supply Chain, Accounts Receivable, Credit and Legal teams • Follow up on credit, logistics, shipment and order-related matters • Support smooth and timely delivery of customer orders

📩 Interested candidates, do submit your resume to : jocelynchan@recruitexpress.com.sg OR telegram @jocelynchan Jocelyn Chan | Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA Licence number : 99C4599 Personnel EA License: R1331820