Customer Service Representative (Order Processing) #JTL

Manage customer orders by accurately entering and processing order details in internal systems. Build strong customer relationships by responding to enquiries, clarifying order requirements and providing timely order updates. Coordinate with the Supply Chain team to ensure orders are fulfilled smoothly and delivered according to customer requirements. Monitor and track order status, maintaining accurate records and providing regular updates and reports. Identify and resolve order discrepancies or issues promptly, working with relevant teams to achieve effective solutions. Support purchase and sales activities, including coordinating orders, documentation and related administrative processes. Provide general administrative and operational support to ensure the wider team runs smoothly. Requirements Minimum Degree in Business Administration or Supply Chain Management or Logistics Preferably with 3 to 5 years of relevant experiences With knowledge in cash conversion calculation Proficient in MS Office Interested candidates please send in your resume to: Topaz Liang Huimin (CEI No. R1104500), email to: topaz@recruitexpress.com.sg EALicense No: 99C4599