Customer Service Officer - Insurance Claims (6 Months Contract) #Insurance #NKC

Key Responsibilities Handle customer enquiries and assist with claims-related matters. Contact customers to gather information and support the claims recovery process. Communicate with customers and relevant stakeholders to facilitate claim submissions and recoveries. Conduct inbound and outbound calls in accordance with established procedures and service standards. Maintain accurate records of customer interactions, case updates, and outcomes. Monitor assigned cases and work towards achieving recovery targets. Ensure compliance with company policies, procedures, and regulatory requirements. Identify potential risks or issues and escalate them to the relevant parties. Assist with projects and other ad-hoc duties as assigned.

Interested applicants may email resume to kellychooi@recruitexpress.com.sg Chooi Kelly (CEI Registration No: R25136207) Recruit Express Pte Ltd (EA: 99C4599) We regret only shortlisted candidates will be contacted