Customer Service Associate (Frontline) #FinancialInstitution($4000-$4500) #NJA

Manage walk-in policyholders’ and Financial Representatives’ queries / requests on policy related matters queries/requests (Life and General Insurance) within stipulated time Ensure unresolved issues over the counter are promptly followed up within stipulated time Assess and manage appeals, feedbacks and minor complaints from policyholders, Financial Representatives and business partners Provide excellent customer service experience Manage customer feedbacks/complaints with a good closure within the operational turnaround time Take accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks The Requirements: GCE‘A’/ Diploma/ Degree holder from recognized institution Applicant with professional insurance certifications such as BCP, PGI, M5, M9, M9A and Health Insurance will be advantageous Interested applicants can send their detailed resumes to janelui@recruitexpress.com.sg or call JANE @ 6735 1955. JANE LUI JIE'EN CEI: R1104482 Company Reg.No. 199601303W || EA Licence No. 99C4599