Business Analyst - Banking, Cards & Technology (12 Months Contract) #NKC

About the company

Our client, a full-licence bank in Singapore, is seeking an experienced Business Analyst to join its Cards & Technology Team on a 12-month contract.

Your tasks

This is an excellent opportunity to contribute to a key banking technology programme spanning multiple project phases, from requirements analysis and solution design through testing, implementation and post-go-live support.

Working closely with Singapore and Head Office (HO) project teams, you will play a pivotal role in project governance, business requirements documentation, User Acceptance Testing (UAT), risk and issue tracking, and go-live readiness. The role is ideal for a hands-on professional who enjoys driving project deliverables, coordinating stakeholders and ensuring smooth implementation in a dynamic banking environment.

1. Project Delivery & Governance

• Coordinate project activities, milestones and deliverables across multiple implementation phases, maintaining integrated project plans, RAID logs, decision registers and action trackers.
• Organise project workshops and governance meetings, prepare meeting minutes, track action owners and deadlines, and support management reporting.

• Support current-state process mapping, requirements gathering, user stories, acceptance criteria and Singapore-specific localisation.
• Coordinate Functional Specification Document (FSD) and Technical Specification Document (TSD) reviews, consolidating feedback, identifying gaps and tracking changes and approvals.

• Maintain project documentation and traceability records using Jira, Confluence and controlled document repositories, ensuring proper governance and audit readiness.

1. UAT, Testing & Implementation Readiness

• Coordinate UAT planning and execution, including system access, test data, tester schedules, test cases and progress tracking.
• Monitor testing results, evidence, defects, retesting and regression testing, ensuring issues are followed through to resolution within agreed Service Level Agreements (SLAs).

• Track operational readiness requirements covering operational risk assessments, regulatory obligations, Standard Operating Procedures (SOPs), training and communications.
• Support data cleansing, migration validation, dress rehearsals, cutover planning, command-centre arrangements and go-live readiness assessments.

• Coordinate post-implementation hypercare, Day 1/Day 2 outcomes, outstanding items, lessons learned and handover to Business-As-Usual (BAU) teams.

1. Stakeholder Engagement & Project Reporting

• Liaise closely with Singapore and Head Office project teams, business stakeholders and technology teams to maintain alignment throughout the project lifecycle.
• Maintain accurate project trackers, status reports, documentation and supporting evidence to provide clear visibility of progress and outstanding deliverables.

• Drive timely follow-up on project actions, issues, risks and dependencies, escalating material concerns to the appropriate stakeholders.
• Facilitate cross-functional discussions to resolve gaps, clarify requirements and support effective project execution.

• Support programme leadership with project coordination, implementation planning and operational readiness activities.

How to apply

Chooi Kelly (CEI Registration No: R25136207)

Recruit Express Pte Ltd (EA: 99C4599)