ASSISTANT/CENTRE MANAGER, NOVENA #NJH

Responsibilities & Duties

• Be a key player in the customer acquisition team to onboard new parents to community
• Share Centre's vision and recommend suitable programs for students
• Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement
• Maintain customer relationships and build a strong community. Act as parents’ advocate and manage relationships with them
• Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received
• Work with the teaching team to assess the students and follow up with parents for conversion
• Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research
• Ensure that all customer information is properly documented and updated in our CRM system
• Continue to track the progress of students and maintain relationships with parents

Requirement:

No experience required as Traning will be provided! Polytechnic Diploma or Recognized Degree in any discipline Some educational background eg: Tutoring, learning centres, coaching a plus Good with children / teenagers; able to build a community with learners & parents Able to work on full weekends (Wed to Sun) 9am to 6pm (Public Holidays OFF

Interest applicants, pls email updated resume to jessie@recruitexpress.com.sg Jessie Hoe Huey Miin CEI Reg No. R1103861 EA Lic: 99C4599