After Sales Technical Manager $8K (EAA)

Job Responsibilities:

• Lead a team to cover field service, workshop repairs, spare parts, robot service and service coordination.
• Responsible for the Division's P&L, driving revenue, profitability, labour utilisation, and cost efficiency.
• Oversee field service operations including technician scheduling, dispatch, troubleshooting and parts logistics.
• Manage key customer accounts and build strong long term relationships.
• Drive spare parts sales, inventory management and service contract growth.
• Develop and expand robotics service capabilities, and service contracts.
• Evaluate new products based on technical performance, serviceability, parts availability and total cost of ownership.
• Ensure strong WSH, electrical safety and workplace safety standards.
• Develop, coach and train the technical team while maintaining a hands-on service culture.

Job Requirements:

• Diploma or Degree in Engineering.
• 5 years of hands on technical repair or service experience.
• Proven experience managing a technical/service team of around 8 to 15 staff.
• Relevant experience in commercial kitchen equipment, commercial coffee machines, material handling equipment, motorcycle repair, or a related technical service industry.
• Strong experience in service operations, P&L, spare parts and inventory management.

Aaron Teo Yiau Bing (CEI No. R1103712) Recruit Express Pte Ltd EA Licence No. 99C4599

We regret that only shortlisted candidates will be contacted.