12 Months Banking Fraud Investigator | Up to $4500 #NKA

Location: Toa Payoh Duration: 12 months contract Working Hours: 9AM to 6.30PM Monday to Thursday, and 9AM to 5.30PM Friday with 1 Hour meal break Salary: Up to $4500 + 1 month completion bonus Job Responsibilities: Investigate reported scam and fraud cases in accordance with regulatory guidelines and internal procedures. Analyse suspicious banking transactions and initiate blocking or blacklisting actions where necessary. Liaise with customers, internal stakeholders, law enforcement agencies and the Anti-Scam Centre (ASC) on investigations. Conduct customer interviews, fund tracing, site visits and case conferences as required. Monitor investigation timelines, maintain case records and ensure compliance with service level agreements. Prepare investigation reports detailing findings, evidence and recommendations. Support fund recovery, seizure orders, case mediation and arbitration. Identify emerging scam trends and recommend fraud prevention measures. Ensure compliance with banking regulations and law enforcement requirements. Provide guidance to stakeholders on scam-related matters and testify in court when required. Job Requirements: Minimum Diploma/Degree in Banking or any relevant field

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