1 Year Customer Service Officer - Insurance (Up to $3900) #NJN

Up to $3,900 + 1 month bonus Mon-Fri 830am-530pm

Responsibilities Attend to outbound calls/emails/cases on policy enquiries/requests from customers and advisors. Provide assistance to customers on the use of the Company’s portals and mobile app. Ensure every service request/feedback/complaint is followed through to closure within service standards. Comply with internal policies, procedures and the relevant laws and regulations. Assist in department procedures, workflows and administration. Requirements Diploma in any field Good customer service work experience Prior experience in financial institutions is a plus

Jessica Nguyen Huynh Thanh Truc CEI Reg. R23113787 EA License No. 99C4599 We regret that only shortlisted candidates will be notified.