1 Year Contract Sales Compliance Audit Analyst (Bank) #BLM
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Must-have:ExpressAIFinTech
Jobs Responsibilities
- Perform independent sales audit checks in accordance with the MAS Balanced Scorecard (BSC) Framework and established internal policies and procedures.
- Conduct client surveys, documentation checks, mystery shopping reviews and assessments of complaints relating to investment sales activities.
- Monitor BSC results, identify root causes of significant lapses or recurring issues and follow up on appropriate remediation actions.
- Independently review customer complaints relating to investment sales and assess cases against applicable regulatory and internal requirements.
- Conduct BSC related training for new employees and provide guidance to supervisors on audit checks and complaint investigation requirements.
- Support enhancement and automation of sales audit processes through RPA, system automation and AI; keep controls updated with regulatory and process developments.
Job Requirements
- Relevant experience in banking, sales compliance, risk, audit, controls or investment related operations.
- Knowledge of MAS regulations and/or the Balanced Scorecard Framework is advantageous.
Application Procedures
Interested candidates, please email your resume to: Attention: Lynn Mak Ling Ling (CEI No. R1986990) lynnmak@recruitexpress.com.sg Recruit Express Pte Ltd (EA No. 99C4599)
We regret that only shortlisted candidates will be notified.