Customer Support Executive (SAP S/4HANA, Instrument/Equipment)

Support the Singapore sales team in managing customer orders, sales administration and post-sales coordination for instruments and equipment.

Process sales transactions and maintain accurate order information in SAP S/4HANA, while coordinating with Finance on billing and customer accounts.

Coordinate equipment servicing, quotations, billing and customer communication, including arrangements for collection and delivery of serviced units.

Oversee inventory, demo and loan equipment, as well as deliveries and collections, working closely with sales, warehouse and distribution teams.

Provide administrative support for customer meetings, exhibitions and training activities, together with relevant reporting and documentation.

Requirements:

• Diploma in Business Administration, Sales, Supply Chain, Logistics or equivalent.
• At least 3 years of relevant experience in customer service, sales support or order processing in an instrument, equipment or technical product sales environment.
• Hands-on experience with SAP S/4HANA , particularly in sales order processing, inventory management or order fulfilment; Salesforce knowledge.
• Prior exposure to equipment servicing, logistics coordination, inventory management, customer deliveries or loan/demo units.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740