Onsite Manager

Job Title: Onsite Manager

Location: Accra, Ghana

Employment Type: Full-Time

About the Role

Our client is seeking an experienced Onsite Manager to oversee the day-to-day operations of a premium entertainment and experience centre. The successful candidate will be responsible for customer experience, event coordination, facility management, staff supervision, and revenue growth.

Key Responsibilities

Oversee daily operations of the experience centre Ensure all audiovisual, cinema, and smart technology systems are operational Deliver an exceptional customer experience for guests and visitors Manage bookings, reservations, and event schedules Coordinate private screenings, corporate events, and special functions Supervise and support onsite staff Monitor sales, bookings, and operational performance Prepare operational and revenue reports Support marketing initiatives and customer retention efforts Ensure facility assets, equipment, and inventory are properly maintained

Requirements

Minimum of 3 years' experience in hospitality, events, entertainment, customer service, or facility management Strong leadership and customer service skills Excellent communication and organizational abilities Experience managing a customer-facing venue is an advantage Proficiency in Microsoft Office and administrative systems

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