COMMERCIAL AND OPERATIONS LEAD
About the company
Our client delivers integrated technology, smart-building and energy infrastructure across hospitality, healthcare,
corporate, education, aviation, real estate and other sectors.
Experience spans several African markets and includes projects for leading brands and institutions,
Core capabilities
- Enterprise networks, Wi-Fi, fibre & structured cabling
- Cybersecurity and data infrastructure
- CCTV, access control & digital locking
- IPTV, audiovisual & digital signage
- Fire detection and voice evacuation
- Building & guest-room management systems
- Solar PV, battery storage & energy financing
- Smart electricity and water metering
Our client delivers integrated technology, smart-building and energy infrastructure across hospitality, healthcare,
corporate, education, aviation, real estate and other sectors.
Experience spans several African markets and includes projects for leading brands and institutions,
Core capabilities
- Enterprise networks, Wi-Fi, fibre & structured cabling
- Cybersecurity and data infrastructure
- CCTV, access control & digital locking
- IPTV, audiovisual & digital signage
- Fire detection and voice evacuation
- Building & guest-room management systems
- Solar PV, battery storage & energy financing
- Smart electricity and water metering
Your tasks
Commercial Coordination
- Coordinate the commercial pipeline, proposals, pricing,
contracts and client follow-ups.
- Ensure opportunities transition effectively from sales and
presales into delivery.
- Track commercial commitments, margins, variations,
invoicing and collections.
- Support business development and key client
relationships.
Internal Operations
- Translate management priorities into clear actions, owners
and deadlines.
- Improve workflows across sales, procurement, finance,
projects and after-sales support.
- Lead weekly operational and project review meetings.
- Ensure internal controls, approvals and reporting
processes are followed.
- Provide management with clear visibility of business
performance and operational risks.
Project Delivery
- Oversee active projects, including timelines, budgets,
resources and client deliverables.
- Coordinate technical, procurement, logistics, finance and
site teams.
- Identify delivery risks early and drive corrective action.
- Ensure proper project documentation, reporting,
handover and closure.
Team Leadership
- Hold teams accountable for agreed deliverables and
timelines.
- Resolve coordination gaps between departments.
- Promote ownership, teamwork, discipline and continuous
improvement.
- Support recruitment, onboarding and performance
management alongside HR.
Commercial Coordination
- Coordinate the commercial pipeline, proposals, pricing,
contracts and client follow-ups.
- Ensure opportunities transition effectively from sales and
presales into delivery.
- Track commercial commitments, margins, variations,
invoicing and collections.
- Support business development and key client
relationships.
Internal Operations
- Translate management priorities into clear actions, owners
and deadlines.
- Improve workflows across sales, procurement, finance,
projects and after-sales support.
- Lead weekly operational and project review meetings.
- Ensure internal controls, approvals and reporting
processes are followed.
- Provide management with clear visibility of business
performance and operational risks.
Project Delivery
- Oversee active projects, including timelines, budgets,
resources and client deliverables.
- Coordinate technical, procurement, logistics, finance and
site teams.
- Identify delivery risks early and drive corrective action.
- Ensure proper project documentation, reporting,
handover and closure.
Team Leadership
- Hold teams accountable for agreed deliverables and
timelines.
- Resolve coordination gaps between departments.
- Promote ownership, teamwork, discipline and continuous
improvement.
- Support recruitment, onboarding and performance
Requirements
CANDIDATE PROFILE
- Bachelor’s degree in Business, Engineering, Project Management or a related field.
- At least seven years’ experience in operations, commercial management or project delivery.
- Experience in ICT infrastructure, ELV systems, construction, engineering or systems integration is strongly
preferred.
- Good understanding of project costing, contracts, procurement and commercial risk.
- Proven ability to coordinate multiple teams and projects.
- Commercially astute, organised and comfortable holding teams accountable.
- Strong leadership, communication, negotiation and problem-solving skills.
- Entrepreneurial, hands-on and effective in a growing regional business.
Other
- Projects delivered on time and within approved margins.
- Effective transition of sales opportunities into successful
projects.
- Timely procurement, invoicing and collections.
- Reduced project delays, margin erosion and operational
bottlenecks.
- Strong client satisfaction and repeat business.
- Consistent compliance with internal processes.
management alongside HR.
- Projects delivered on time and within approved margins.
- Effective transition of sales opportunities into successful
projects.
- Timely procurement, invoicing and collections.
- Reduced project delays, margin erosion and operational
bottlenecks.
- Strong client satisfaction and repeat business.
- Consistent compliance with internal processes.
CANDIDATE PROFILE
- Bachelor’s degree in Business, Engineering, Project Management or a related field.
- At least seven years’ experience in operations, commercial management or project delivery.
- Experience in ICT infrastructure, ELV systems, construction, engineering or systems integration is strongly
preferred.
- Good understanding of project costing, contracts, procurement and commercial risk.
- Proven ability to coordinate multiple teams and projects.
- Commercially astute, organised and comfortable holding teams accountable.
- Strong leadership, communication, negotiation and problem-solving skills.
- Entrepreneurial, hands-on and effective in a growing regional business.