Warehouse Operator/Service Technician

Our Story

We're part of the Renewal by Andersen network - one of the most respected names in window and door replacement - and there's no better time to join. We've built a culture where people stick around: strong leadership, a great team, and real investment in your growth. We're backed by 120+ years of Andersen craftsmanship, and we're not just filling a role. We're looking for someone to grow with us.

What's in it For You?

• Competitive Pay: $25-$26 hourly pay.
• Comprehensive Benefits Package: Health, dental and vision insurance, along with long-term disability coverage. Health Savings Account and Flexible Spending Account available.
• 401(k) with Company Match: Competitive company contributions to help you plan for the future.
• Paid Time Off & Company Paid Holidays: Generous PTO policy and paid holidays to support work-life balance.
• Career Growth Opportunities: Ongoing training on Renewal by Andersen products and installation processes.

Responsibilities

• Service & Repair: Diagnose and repair previously installed windows and doors, including parts replacement, trim, caulking, siding, paint, and drywall touch-ups.
• Customer Communication: Keep customers, team members, and management informed, and collect payments as needed.
• Documentation: Complete accurate paperwork on time.
• Vehicle Care: Maintain and stock the company vehicle for each job.
• Warehouse Operations: Load and unload trucks, receive shipments, and verify product accuracy.
• Inventory Management: Perform counts, inspect for damage, and keep stock organized and accurately recorded.
• Safety & Cleanliness: Maintain a clean, organized, and safe work environment.
• Additional Duties: Assist with other tasks as assigned.

Qualifications

• Experience: At least 1 year of carpentry and window installation experience required; 2-3 years preferred.
• Licensing: Valid driver’s license with a good driving record required.
• Safety Compliance: Must follow Lead Safe Work Practices and OSHA standards.
• Construction Knowledge: Basic knowledge of construction, carpentry, remodeling, framing, building materials, and industry terminology.
• Mechanical Aptitude: Ability to dismantle and reassemble windows, window coverings, and hardware.
• Technical Skills: Basic computer skills to use a tablet, basic math skills, and legible writing.
• Customer Service: Strong interpersonal and communication skills with genuine empathy for customers.
• Physical Requirements: Must be able to repeatedly lift 50-75 lbs. unassisted, occasionally lift or move up to 120 lbs., and climb and work from ladders and scaffolding.

Expectations

• Reliability & Attendance: Punctual with a strong commitment to great attendance.
• Professionalism: Handle customer concerns and conflicts with tact, patience, and diplomacy.
• Accountability: Take ownership of your work and performance.
• Attention to Detail: Deliver quality work and accurate records every time.
• Attitude & Mindset: Maintain a “get-it-done” and “get-it-done-right” approach.
• Work Environment: Comfortable driving throughout the day and working in all weather conditions and tight spaces.

Renewal by Andersen Corporation is the full-service window-replacement division of the Andersen Corporation with over 100 locations across North America.

Tiffee Companies is an Equal Opportunity Employer committed to fair hiring practices. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We conduct background checks and drug screens in order to create a welcoming and safe environment for all team members.

Additional information? Feel free to visit our career page at https://www.tiffee.com/