Customer Service Employee

Ravenna, a leading company in the field of tiles, sanitaryware, and furniture, is looking for a full-time customer service employee to join its dynamic team at the Kifisia store (Ag. Ioannis-Renteis).

Main Duties and Responsibilities:

• Serving the customer within the store premises according to the company's policy and procedures at all stages of the sale
• Product knowledge and guiding customers (proposing complete solutions)
• Participation in achieving the store's commercial goals
• Participation in the company's promotional activities and ad hoc projects
• Implementation of all store procedures (e.g., safety, cleanliness, etc.)
• Supporting colleagues from all departments whenever deemed necessary, contributing to teamwork and cooperation

Required Qualifications:

• Desirable work experience in a similar position
• Customer service orientation - good communication skills
• Computer literacy (Microsoft Office) - desirable knowledge of ERP systems
• Knowledge of the English language
• Adaptability/Flexibility - ability to work in shifts
• Team spirit, positive and professional behavior

Benefits:

• Competitive compensation package
• Modern and organized working environment
• Opportunities for professional development and continuous training