Tenancy Enforcement Officer

Tower Hamlets is establishing a new, dedicated team to tackle some of the most pressing challenges facing our homelessness service, improving outcomes for residents while making better and more effective use of temporary accommodation. As part of this high-profile, time-limited programme, we are strengthening our approach to tenancy enforcement to ensure that scarce temporary accommodation is being properly occupied and used by the households for whom it is intended.

Tenancy Enforcement Officer

We are looking for an experienced Tenancy Enforcement Officer to support this work. You will proactively identify and investigate suspected non-occupation, subletting, housing fraud and other misuse of temporary accommodation, carrying out inspections, gathering and assessing evidence and pursuing cases through to resolution. Working with colleagues and partner agencies, you will have the confidence and professional judgement to determine the right course of action and, where appropriate, pursue formal enforcement and legal remedies on behalf of the council.

Tenancy Enforcement Officer

This is an opportunity for an experienced and confident housing professional who enjoys investigative work and is comfortable operating with a high degree of autonomy. You will need tenacity, sound judgement and the ability to manage challenging situations professionally, alongside the discipline to see complex cases through to a conclusion. In return, you will have the opportunity to shape how we protect scarce housing resources, identify misuse and help ensure temporary accommodation is available to households who genuinely need it.