Maintenance Sureyor
About the company
The Royal Borough of Kingston’s vision is that it has a national reputation as one of the very best places to live and work. The post holder will have a major contribution to make to the delivery of the Council's strategic priorities by contributing to the effective planned and responsive repairs and maintenance of RBK Housing and Garage stock.
Your tasks
The position of Maintenance Surveyor will undertake a variety of tasks pertaining to the effective management of responsive repairs to dwellings, communal areas, garages and void properties. The post will be dexterous such that the post holders are able to apply their experience, skills and abilities to any of the following activities.
- Delivery of responsive repairs to HRA dwellings
- Delivery of responsive repairs to HRA communal areas
- Delivery of repairs to void properties
- Delivery of repairs to garages
- Delivery of Aids and Adaptations works
- Delivery of Health & Safety Estate Inspections
- Dealing with legal Housing Disrepair cases
- Accurate systematic diagnosis of causes and remedial works for dealing with damp and mould including wide range of diagnostic skills
Communications Seeks, listens to and responds to the views and ideas of staff and customers. Encourages and actively engages in positive cross directorate communications and team working.
Ensures communication and the sharing of data between internal and external teams, organisations and networks so that more opportunities can be created and appropriate and timely checks and adjustments made to keep projects and programmes on track.
Leadership Achieve the best possible outcomes in all your undertakings.
Provide accurate technical advice and information as necessary on one or more areas of expertise within the service area
Ensure that your own technical knowledge is effectively transferred to team members and colleagues that have limited technical knowledge.
As a member of the team, contribute to the development of the wider Service area and other relevant workforce plans and strategies, in line with Council priorities.
Contribute to a highly motivated team that works together to achieve performance goals.
Builds strong working relationships between the team, other teams within the service area and all services.
Technical/Operational Supervise repairs & maintenance work to ensure all site operations are undertaken professionally. Provide technical advice and expertise to non-technical staff, clients and residents.
Raise work orders as required.
Ensure that the quality of work under your control meets the required technical standards and secures customer satisfaction.
Ensure that all inspections are carried out in accordance with the Housing Health & Safety Rating and System (HHSRS).
Undertake pre-inspection of repair issues ordered through the customer contact centre, directly by clients or reference from contractors. Ensure that appointments for this work are met. Produce clear specifications of work (and where necessary written reports) utilising the agreed pricing mechanism for the contract or service level agreement in sufficient detail to avoid the need for further pre-work visits.
Complete final inspections of voids and produce RBK’s Habitable Certificate document.
Where jobs will require a multi-trade/task input, provide the contractor with appropriate information to ensure a seamless service for the resident and manage the works through to satisfactory completion, ensuring that residents are advised of all aspects of the process.
Review cost and time variations in accordance with current procedure.
Manage budgets for revenue and capital projects as required.
Complete Post inspections as per RBK's current procedure.
Ensure statutory obligations are met by ensuring specifications for work take into account the Council’s statutory obligations in relation to fire risk, control of legionella, asbestos, gas, electrics, lifts, fire protection, CDM and estate safety.
Provide support and guidance to operatives during the course of work, so that correct outcomes are achieved first time. They may entail on-site inspections, as well as telephone and electronic communications.
Respond to queries from tenants, leaseholders, internal and external clients within prescribed time scales.
Brief and notify senior staff of any contractual disputes occurring involving building contracts, property leases, land ownership and disrepair in rented accommodation.
Assist with the Investigation and preparation of responses to formal and informal complaints, Councillor Enquiries, MP enquiries & Freedom of Information requests.
Report to the management team on the performance of supply chain contractors, consultants and suppliers of goods and services.
Ensure repairs & maintenance costs are controlled and any significant item values are reported to the management team.
Ensure works are procured in accordance with standing orders and financial regulations and contract documents for all projects meet professional
Work in conjunction with the term contractor to develop improvements both financially and operationally to the service.
Maintenance Surveyor Contribute to the development of a reactive maintenance policy and capacity to ensure that urgent problems and issues are dealt with in conjunction with planned preventative maintenance.
Ensure that instructions, orders and invoice payments are correct and on-time and dealt with in accordance with Council standing orders.
Ensure that all matters relating to The Party Wall Etc. Act 1996 are managed on behalf of the council.
Requirements
Strong diagnostic skills for the correct identification of the causes of damp and mould, including use of diagnostic equipment.
Able to write technical reports associated with Damp & Mould diagnosis
Make full and appropriate use of IT to ensure best use of time, achieve best value outcomes, ensuring you are familiar and competent with using the systems and programmes in place.