SUPERVISOR

• Oversee and manage the designated Coffeeshop or Food Courtand its operational and manpower planning
• Monitor and be responsible for sales performance ofrespective outlets
• Responsible for ordering of goods and supplies, receivingand checking on inventory of goods and supplies
• Ensure food safety regulations are followed as accordingto SFA’s policy
• Involve in investigation of issues relating to customercomplain (Service and Product Quality)
• Attending to customers’ needs, complaints and enquiries
• Recruit, train, supervise and develop staff
• Perform related duties/tasks as required

Job Requirements

• With passion in working in F&B industry and itsoperational processes.
• Able to work on weekends and public holidays, 6-day workweek.
• Adaptive to fast paced environment, resilient to changesand willing to accept new challenges.
• Able to work independently and in a team.
• Excellent interpersonal skills with the ability tocommunicate with all level of employees.
• Good communication and interpersonal skills
• High initiative and positive attitude