Receptionist

Responsibilities:

Welcome and attend to customers professionally and courteously. Receive and manage customer orders, enquiries, and requests. Respond to phone calls, WhatsApp messages, social media enquiries, and other customer communications. Provide accurate information on products, prices, availability, and order timelines. Coordinate customer orders with the baking/production team. Maintain accurate records of orders, payments, and customer information. Assist with basic administrative and front-desk duties. Keep the reception and customer-facing area clean, organized, and presentable. Assist with product displays, packaging, and general customer service when required. Create simple short-form content showcasing cakes, pastries, baking processes, new products, promotions, and customer orders. Perform other duties reasonably assigned by Management.

Requirements:

Minimum of OND in any relevant field. Previous experience in a receptionist, customer service, bakery, confectionery, retail, or hospitality role is an advantage. Must reside in Gbagada or within a close and reasonable proximity to General Hospital, Gbagada. Excellent spoken and written English. Strong customer service and interpersonal skills. Basic computer and smartphone proficiency. Knowledge of Instagram, TikTok, WhatsApp, and short-form content creation. Strong attention to detail and ability to maintain accurate records. Ability to multitask and work effectively in a fast-paced environment. Presentable, reliable, punctual, and professional.

Remuneration:  NGN100,000 monthly salary.

What We Offer

Supportive work environment. Opportunity for growth and development.