SAP Billing and Collection Account Manager (M/F)

Job Description: Management of a portfolio of Key Accounts; to this end, they ensure: Collaboration with the Head of Business Development, the Key Account Manager and, if necessary, the Market Managers and Regional Sales Directors in project management (Tender, contract, specific monitoring) Responsibility for the identity of Key Accounts in SAP, their hierarchy and their requirements (multiple sites Delivered / Invoiced / Payer) considering their organizational complexity Updating applied rates, including deadlines, and sending price offers Management of customer accounts with rigorous monitoring of overdrafts (aging balance), debt collection, and management of special arrangements: prepayment, pro-forma, formal notice, referral to litigation Implementation in SAP of payment terms negotiated by the Sales Leader (KAM, RTC) and ensuring compliance by the customer Control and correction of billing disputes: establishment of debit and credit notes Management of blocked orders & management of blocked invoices Collaboration with Regional Account Managers Recording of some specific orders

Remuneration between 34/36 keuros

Profile Description: Associate degree (BAC+2) in Business and mastery of English at a Bright level of 2.5 Customer satisfaction mindset (internal and external) - Service mindset Real oral and written communication skills - good ease on the phone (inbound and outbound calls) Ability to adapt behavior to interlocutors and various situations Initiative / Rigor / Sense of priorities / Autonomy / Team spirit Mastery of IT tools (Excel) and SAP (Template) Telephone reception + email inbox dispatch

Successful commercial experience will certainly be an additional asset