Freight Forwarding Agent (M/F)

Your tasks

Reporting to the Operations Manager, you will actively participate in the organization, monitoring, and optimization of transport flows in a multimodal environment. You will organize transport plans by selecting the most suitable shipping modes, whether road, maritime, or air. On a daily basis, you will monitor the smooth progress of deliveries, manage transport contingencies, and communicate with drivers as well as customers, under supervision.

As part of logistical monitoring, you will analyze and master the understanding of customer volumes to ensure a fluid flow and to adapt operational capacities.

Regarding customer relations and administration, you will handle, under supervision, claims related to delays, breakage, or missing goods by quickly finding corrective solutions. You will also estimate costs and revenues based on internal tariff grids, issue invoices and credit notes, and coordinate these steps with the Finance team. Finally, you will regularly exchange with suppliers, freight forwarders, customs, as well as the company's internal services to coordinate all operations.

Requirements

Holding a Bachelor's degree (Bac+3) in International Trade or Transport, you have at least 2 years of experience in managing maritime flows at a freight forwarder. Fluency in English is imperative to communicate daily with your international interlocutors. Your rigor, reactivity, and strong interpersonal skills will be your best assets for succeeding in this position.

Other

This position, based in LE HAVRE, is available for a 6-month mission.