Oracle Fusion CX sales (Techno Functional)

about the company. A global enterprise technology and systems integration organization that specializes in automated digital platforms, business applications, and modern software environments. about the job. Join a specialized enterprise applications division to deliver digital customer experience solutions, system enhancements, and functional platform integrations. Key Responsibilities Gather and analyze business requirements and translate them into Oracle Fusion CX Sales solutions. Configure and support Oracle Fusion CX Sales modules including, Opportunities, Accounts, Territories,  Contacts, Forecasting, and Customer Management. Prepare functional specifications, process documentation, test scripts, and training materials. Manage project activities across Requirements, Design, Build, Testing, Deployment, and Support phases. Investigate and resolve application issues, perform root cause analysis, and ensure SLA compliance. Work closely with business stakeholders, vendors, and technical teams to deliver high-quality solutions. Conduct impact assessments for enhancements, Oracle quarterly updates, and business change requests. Provide production support, issue analysis, and root cause resolution. Execute SIT, UAT, deployment, and post-go-live support activities. Qualifications Bachelor’s degree in computer science, Information Technology, or related discipline. 8+ years of Oracle CRM application implementation and support experience. Minimum 3 years of Oracle Fusion CX Sales experience. At least 2–3 full lifecycle Oracle Fusion Cloud or Oracle EBS CRM implementations. Knowledge of Oracle EBS CRM modules is preferred.

Please click on the 'apply' button to apply online. For more information, please reach out to Vievien Nathan . (EA: 94C3609 / R1440037)